Alert

Refund Policy

All sales of Recharge are final and there will be no refund or exchange permitted (if the recharges has been done successfully and transaction is successful). Please be advised that you are responsible for the mobile number or DTH account number, you purchase Recharge for and all charges that result from those purchases. Rechrgeseva.com is not responsible for any purchase of Recharge for an incorrect mobile number or DTH account number.

However, in a case where a transaction has been completed by you on the Site, and money has been charged to your card or bank account but a Recharge has not delivered within 24 hours of your completion of the transaction then you may inform us by sending us an email on helpdesk@rechargeseva.com / care@rechargeseva.comor posting us a message on the Contact Us page. In such a scenario you will be entitled to a full refund of the amount deducted from your card or bank account. We request you to include in the email the following details - the mobile number or DTH account number, operator name, Recharge value, Transaction date and Order Number / Transaction Number. Rechrgeseva.com shall investigate the incident and if it is found that money was indeed charged to your card or bank account without delivery of the Recharge then you will be refunded the money within 7 working days from the date of the receipt of your email.