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Because now a days there is need of a very simple destination to buy recharge for mobile or DTH. We thought someone need to offer a recharge service with tender love and care, thats why Rechargeseva.com.

Rechargeseva.com is an absolutely FREE service. There are no charges or convenience fees for using this service.

This could happen due to any of the following reasons:

• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.

• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.

• Sometimes when we send a recharge request to the mobile operator, we receive a confirmation from the mobile operator that your recharge has been successfully processed, even though the recharge transaction had actually failed.

Whenever you face this issue that your money got deducted but you didn't receive the recharge, just send us an email at care@rechargeseva.com mentioning the mobile number, recharge amount and transaction date. We'll either immediately process your recharge or initiate an instant refund for your transaction as per your preference.

The talk time that you receive after doing a recharge on rechargeseva.com is defined by the mobile operator and we have no control over it. Different recharge values give different amounts of talk time. Sometimes, the recharge value that you enter could be a special recharge that might give you free SMS, free data usage or reduced call rate without giving you any talk time. It is recommended that for all such cases, you may check directly with your mobile operator's customer care.

In case your recharge transaction on rechargeseva.com is unsuccessful for any reason, your money will get added immediately to your Rechargeseva.com Cash balance. This way you do not need to wait for 7 working days to get your refund. Your money is now available to you in your Rechargeseva.com Cash balance. You can use your Rechargeseva.com Cash balance anytime for buying recharges or any other product on rechargeseva.com.

In case you are not interested in using your Rechargeseva.com Cash balance on Rechargeseva.com and would instead like to receive your money back in your credit card or debit card or bank account then that option is also available. However, for initiating this process you will be required to login to your Rechargeseva.com account on Rechargeseva.com web portal and submit the refund request online. As soon as you raise a refund request, Rechargeseva.com will forward the refund request to your bank. Refunds from the bank usually take up to 7 working days but the actual number of days may vary from bank to bank its upon the bank to return the amount as soon as possible.

Please note that you will be able to initiate an online refund request for only those transactions that are less than 2 months old. After 2 months, the money cannot be refunded back into your credit card or bank account. However, your money will always be available to you as Rechargeseva.com Cash for using on Rechargeseva.com even after 2 months also you can use that amount in any thing on our website.

E-Topup is when you can recharge your pre-paid mobile without the need of a pin or a scratch card. It is available online upon paying for the recharge value. Your mobile get the requisite topup values / amount from your service provider.

Recharge is when you are extending the validity on the card depending on the validity coupon and which may or may not give you talk time. Whereas, Top up is when u still have validity but no money to use. The top up recharge has no validity and the original validity remains.
Rechargeseva.com provides both recharge as well as topup.

In order to recharge your pre-paid mobile/DTH service, you need to register with Rechargeseva.com first. Registration is a simple process; you just need to fill a small form providing us with your name, address, contact number and email-id. As soon as you have successfully completed this procedure you will receive a confirmation mail on your email id registered, now you can proceed to recharge your pre-paid mobile and DTH services.

Yes, you can. You can login to your account at any point in time and edit any of the information in the personal details section. You can also change your mobile number and password too.

You can recharge any prepaid mobile number of all your friends and family using your Rechargeseva.com username and password.

We provide instant mobile recharge on Rechargeseva.com. In case your recharge fails because of a technical error at operator end, we try recharging your mobile for the next 2 hours. If even after 2 hours the error persists then we immediately initiate a refund for your transaction.

Moment you complete 3-steps for your mobile recharge on Rechargeseva.com,
you will get following information from our side:
* Immediate response on your screen
* Receipt on email from Rechargeseva.com
* SMS on your mobile from Rechargeseva.com
* SMS from your operator with recharge details.

Usually you should get recharge details SMS from your operator within 10 seconds after completing recharge transaction. In case it takes more than 4 hours, please mail us at care@rechargeseva.com.

Don't worry. Click on the link "Forget password in Signin option" to retrieve your forgotten password. You just need to enter your registered mobile number and we'll SMS the password to your registered mobile number. The password will also be emailed to your registered email address.

Yes, you can change your password by visiting the "Profile" link from the Rechargeseva.com menu options.

Signing up on Rechargeseva.com has many benefits:
* You can view your transaction history anytime
* You can download electronic receipts of all your transactions
* You can avail great discounts & cash back offers from Rechargeseva.com

You should enter your own mobile number while signing in. If you are recharging for somebody else, then also you should enter your own mobile number. For security measures, we may send a security code as SMS to your registered mobile number which you need to enter on Rechargeseva.com to complete your transaction. It is therefore important that you enter your own mobile number.

Yes, there are no restrictions on the choice of password. You can use numbers, alphabets and special characters. It is recommended that you choose a password which is atleast 5 characters long.

Rechargeseva.com Cash is your money stored securely in a wallet for your exclusive use on Rechargeseva.com. Making a payment using Rechargeseva.com Cash is extremely easy and doesn't require you to enter any credit card details or net banking login/password. It is faster and more reliable than other payment options.

You can get Rechargeseva.com Cash in multiple ways:
* Rechargeseva.com launches certain promotions and offers from time to time which gives user additional money in his/her Rechargeseva.com Cash balance.
* Whenever you win any contest conducted by Rechargeseva.com, your prize money will get added to your Rechargeseva.com Cash balance.
* If at anytime your recharge transaction on Rechargeseva.com fails, your money will automatically get added to your Rechargeseva.com Cash balance for re-use.

You can check your Rechargeseva.com Cash balance on visiting the my Rechargeseva.com Transactions History page.

You can use your Rechargeseva.com Cash to buy recharge, coupons and all other products available on Rechargeseva.com. You are completely free to decide how you wish to use your Rechargeseva.com Cash – after all it is your money.

If you have a non-zero Rechargeseva.com Cash balance then you will be able to see the option to pay by Rechargeseva.com Cash on the payment selection page.

Don't worry, you can still use your Rechargeseva.com Cash and pay the additional amount through credit/debit card or net banking. E.g. if you have a Rechargeseva.com Cash balance of Rs.20 and wish to buy a recharge of Rs.100 then you can pay Rs.20 through Rechargeseva.com Cash and the remaining Rs.80 through other payment options like credit /debit card and net banking.

Currently this option is not available but we plan to enable this option very soon!

Currently this option is not available but we plan to enable this option very soon!

In case you are not interested in using your Rechargeseva.com Cash balance on Rechargeseva.com and would instead like to receive your money back in your credit card or bank account then that option is available for only those transactions for which you had received a refund in your Rechargeseva.com Cash balance due to a failed recharge. For initiating the process you will be required to login to your Rechargeseva.com account on paytm.com and submit the refund request online. As soon as you raise a refund request, Rechargeseva.com will forward the refund request to your bank. Refunds from the bank usually take up to 7 working days but the actual number of days may vary from bank to bank. Please note that you will be able to initiate an online refund request for only those transactions that are less than 2 months old. After 2 months, the money cannot be refunded back into your bank account. However, your money will always be available to you as Rechargeseva.com Cash for using on paytm.com.

You can view & download payment receipts by clicking on My Account on Rechargeseva.com.

You just need to register with Rechargeseva.com and start recharging yours or your family & friend's mobile number in 3 easy steps.

Possible reasons for such an error could be:
* Mobile operator's server was temporarily unavailable
* Entered amount was not accepted by your mobile operator as a valid recharge value
* We were unable to connect to the mobile operator's server due to a temporary network problem
* In such cases please email us at care@rechargeseva.com with your order no., you can find this order no. sent to you by email.

Operator decides the valid recharge denomination circle wise and they keep changing it time to time. Talk time and special recharge value you get, depend entirely upon your operator.

While we make our best efforts to share with you valid Recharge Denominations for your operator /circle, if you are trying any particular recharge denomination for the first time then we recommend that you re-check the recharge denomination from your mobile operator's website or call centre.

Oh no! But nothing can be done now as your operator has processed your recharge request successfully.

No problem, you can choose from the following payment options:
* Debit Cards (MasterCard/VISA cards) * ATM-cum-Debit Cards (Maestro cards) * Internet Banking

Rechargeseva.com is PCI DSS 1.2 certified and uses VeriSign certified 128-bit encryption technology. Millions of users transact on Rechargeseva.com secure payment platform every month. You can therefore be assured that making online transactions with us is completely safe.

PCI DSS 1.2 security norms have been laid down by payment card industry leaders like MasterCard, VISA, Discover and Amex and VeriSign certified 128-bit encryption technology ensures that any information you enter when transacting on Rechargeseva.com is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional disclosure to third parties.

This means that the payment request was declined by the Bank.
Possible reasons for Credit/Debit card payment failure could be:
* You entered an incorrect Credit/Debit card number
* You entered an incorrect Expiry date
* You entered an incorrect CVV number
* You entered an incorrect 3D Secure password
* You have exceeded the credit limit of your card
* You card has been blocked by the bank
* We were unable to connect to the Bank's server due to network issues
For Internet Banking/Net Banking possible reasons could be:
* You entered incorrect internet banking login/password
* Your bank account does not have sufficient balance
* You accidentally cancelled the internet banking transaction
Whatever be the reason for the error, one thing you can be assured of is that no money will be charged to your Credit /Debit card or Bank account.

It is an additional protection offered by Visa in conjunction with your credit card issuing bank. VBV protects your Visa card with a VBV password (also referred to as the 3Dsecure password) that's been created by you and provides the added assurance that only you can use your Visa card online. Simply register your Card and choose a 3D Secure PIN. This 3D Secure PIN will be required whenever you use your Card to make Internet purchases. It prevents unauthorized usage of your Card on the Internet, giving you more confidence about making secure purchases online.

MasterCard Secure Code is a service offered by Banks in partnership with MasterCard. This service provides a way to PIN-protect your card usage on the Internet.

Simply register your card and choose a 3D Secure PIN. This 3D Secure PIN will be required whenever you use your card to make Internet purchases. The requirement of your 3D Secure PIN prevents unauthorized usage of your card on the Internet, giving you more confidence about making secure purchases online.

Our payment gateway implementation is under process

Select your bank and you'll be redirected to your bank's secure internet banking website. Enter your banking username and password. Confirm payment and you will be redirected back to Rechargeseva.com

Just follow the following steps:
Step 1: Enter the mobile number,
Step 2: Select your current operator (if it's showing your previous operator)
Step 3: Enter recharge value
Step 4: Enter your Rechargeseva.com password (or create a password if visiting for the first time)
Step 5: Select your payment method (Credit Card, Debit Card, and Internet Banking)

We have other options on Rechargeseva.com to make payments other than Net Banking like:
* Credit Cards (MasterCard/VISA cards)
* Debit Cards (MasterCard/VISA cards)
* ATM-cum-Debit Cards (Maestro cards)
As well as, We are in the process of adding new banks to our Net Banking list and will keep you informed of every new addition.

Right now its not there but may be it would be added in future.

Currently, banks do not support net banking through WAP gateway, that's why

Currently you can't but we will soon launch this service on Rechargeseva.com!

In order to add DTH service to your account, you have to login to your panel and then click on the "Add" button before "Add DTH Services" panel placed just below the personal details section. After you click on the Add button, a panel will open where you have to add the Subscriber Id and the service provider and location for the DTH service you wish to add.

If you wish to recharge your mobile /DTH service, you need the following:
* You have to be our registered member.
* You should be a pre-paid mobile user and /or DTH subscriber.
* You should have valid mobile/DTH service provider from the list of service providers & circles that are available with us.
* We should have credit /debit / cash card and netbanking options in your bank account. So you should have either a valid credit /debit /cash card and /or valid Internet banking user id and password of your bank account.

Yes off course!!!!!
Rechargeseva.com is 100% secure website. We are SSL secure which means that all your personal information is encrypted at the time of registration and online transaction and stored in our servers which cannot be hacked at any point of time. Also, Security is a key concern for all parties when transacting online business. At Rechargeseva.com, we have ensured you have no worries on this front while doing your recharges on Rechargeseva.com.

Yes, you can. You can add upto 10 mobile numbers and 10 DTH subscription Id's in one single account.

You will get "Invalid Transaction" error for the following reasons:
* Mobile number / DTH subscriber Id is incorrect.
* Recharge denomination entered is incorrect.
* If you have recently ported and the change has not happened in the database of the service provider.
* The service provider is temporarily unavailable for some technical error.
In the above circumstances, your card will get charged or amount will be debited from your account, however the recharge will not be successful. Rechargeseva.com is automated as far as unsuccessful transaction happens. As soon as your transaction is unsuccessful at the service provider end, we will instantly refund the money to your account. The money will get credited to you account within 4 to 5 business working days.

Once a transaction is successful, you will receive the order successful mail from us in your registered email id. You will also get a transaction successful SMS from us followed by the topup and a successful topup SMS from the service provider on the mobile number recharged by you or registered mobile number incase of DTH recharge.

Once your transaction is successful and you do not receive a recharge or confirmation sms, please check your account balance ie., talk time /viewing limit of your mobile /DTH service. If the account balance does not increase, please contact your service provider with the transaction id provided on your email or contact us through the contact us page with the details of mobile number, time & date of recharge, recharge amount & the transaction id and we will get back to you or Write to us at care@rechargeseva.com

In case of any tariff related problems, please contact your respective service provider on their customer care number.

Refund is an automated process on Rechargeseva.com. As soon as your transaction is unsuccessful from the service provider end for whatever reasons, the amount gets automatically refunded from our panel. The banks usually take 4 - 5 business working days to refund the amount into your account.

The status "In Process" means that the transaction is unsuccessful and its an abandoned transaction at the bank end. If you have pressed the refresh or the back button by mistake then the connectivity fails. This also happens when the connectivity between the bank and our servers break due to some technical error or the bank servers are slow. In such cases we do not receive the successful parameters back from the bank. In these cases, we do not receive the money and your account also doesn't get charged. Since this is not a successful transaction, you need to recharge your mobile / DTH services again.

If your mobile recharge fails at a service provider end for any reasons whatsoever, we request you to wait for at least half an hour before attempting to recharge again.

Oh no! But nothing can be done now as your operator has processed your recharge request successfully.

Please email us your query at care@rechargeseva.com. We will revert to your email as soon as we can.